Frequently asked questions.
Boiler Efficiency and Types
How efficient is my boiler?
Your boiler's efficiency depends on its age, type, and connected controls. Regular servicing and clean central heating water also improve efficiency. More efficient boilers can lower energy costs and reduce your carbon footprint.
What is a combi boiler?
Combi boilers are popular in the UK as they combine heating and hot water in one unit, saving space. They're efficient as they only produce hot water on demand, without storing it.
What is a ‘Condensing’ boiler?
Condensing boilers are more efficient as they capture and use heat that would be wasted in non-condensing boilers. They can produce visible water vapor from the flue during operation.
Boiler Maintenance and Repair
Should I repair or replace my boiler?
Consider the boiler's age, repair cost, likelihood of future breakdowns, and the cost and warranty of a new boiler. While repairing is often advisable, sometimes replacement is more cost-effective in the long run.
Do I need to service my boiler?
Annual servicing is recommended for safety and efficiency. It's also often required to maintain the manufacturer's warranty.
What if my boiler breaks down during its guarantee period?
Contact us first for assistance, or reach out to the manufacturer directly for advice.
Our Services
What boiler/central heating systems do you work on?
We work on all types including natural gas, LPG, and oil boilers, in combi, system, and heat-only configurations. We also service wet central heating systems with radiators or underfloor heating.
What area do you cover?
We serve Craven District, Harrogate District, and Wharfedale District, including towns like Skipton, Settle, Grassington, Pateley Bridge, Ripon, Knaresborough, Harrogate, Otley, Ilkley, Addingham, and surrounding villages.
Which heating controls do you install?
As approved contractors, we install Worcester Bosch and Nest smart thermostat controls, including fixed timers with radio frequency room thermostats and smart mobile phone-controlled timer/thermostats.
Can we contact you out of normal working hours?
Yes, we're a local company here to help. Please call our telephone numbers or email us, and we'll get back to you as soon as possible.